SMS Privacy policy

SMS Privacy Policy for Explore Health & Wellness

At Explore Health & Wellness, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and secure manner. This policy outlines how we collect, use, and protect your personal information when you communicate with us via text message (SMS). By consenting to receive SMS communications from us, you agree to the terms outlined in this policy.

1. What Personal Information is Collected

When you engage with us via SMS for purposes such as scheduling appointments or asking general questions, we may collect the following personal information:

  • Your name

  • Phone number

  • Appointment details (date, time, and type of service)

  • Any general questions or information you provide about your health or wellness

2. How Personal Information is Used

The personal information you provide through SMS will be used solely for the following purposes:

  • To schedule, confirm, or modify appointments

  • To send reminders or updates regarding your appointments or services

  • To respond to any general inquiries you submit via SMS

  • To communicate relevant information related to your health and wellness services

3. Who Personal Information is Shared With

Your personal information is kept confidential and will not be shared with any third parties for marketing purposes. We do not sell, rent, or trade your personal information to outside organizations. However, we may share your personal information with:

  • Our internal staff for the purpose of fulfilling your requests, appointments, and services

  • Service providers or partners who assist with our operations (e.g., scheduling platforms) under strict confidentiality agreements

  • Authorities, if required by law, for health and safety reasons

4. SMS Consent and Third-Party Sharing

By consenting to receive SMS messages, you acknowledge that this consent is provided solely to Explore Health & Wellness for communication regarding your health services and appointment management. SMS consent is not shared with third parties for marketing purposes. Your information will not be sold or shared with outside entities for advertising or promotional purposes.

5. Accessibility of This Policy

For your convenience, this SMS Privacy Policy is easily accessible and prominently included on web forms where you provide consent for SMS communication. You can also find a link to this policy in the footer of every page on our website.

If you have any questions or concerns about this policy, please contact us directly at 470-381-1787

Explore Health & Wellness

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Explore Health & Wellness. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at above. Message HELP for help. Reply STOP to any message to opt out.